Frequently Asked Questions

No waiting around! Guests receive their photos instantly via email, with access to a private gallery where they can select their favourite shots (especially great for the photographer-led experience).

If you’re expecting large crowds and want fast, efficient headshots, the automated booth is the way to go. If you’re aiming for a more premium experience with hands-on direction and refined results, the photographer-led setup is the perfect fit.

We offer both! Choose between a fully automated booth experience—perfect for high-traffic events and quick headshots—or a photographer-led experience for a more guided, polished, and editorial-style result.

Yes! Our setup includes a high-quality battery pack that provides up to 6 hours of power, so you can enjoy uninterrupted recordings throughout your event without worrying about charging or downtime. It can perfectly be paired with your photo booth rental.

All messages are uploaded to a private online gallery where you can listen, download, and share them. It’s a seamless way to relive your event and keep those memories forever. You can also choose a thumbnail photo to upload for your cover ablum.

Guests simply pick up the phone, listen to your personalized greeting, and leave a message after the tone. It’s simple, nostalgic, and creates a collection of authentic, unscripted memories.

Guests step in for a photo, choose their design or theme, (optional add-on of their name) and our team creates their custom trading card on the spot. It’s quick, interactive, and designed to keep the energy high while delivering a unique takeaway.

Yes! Cards are printed and assembled on-site, so guests can take home their personalized trading card within minutes.

The Portrait Studio is designed for a more premium, intentional experience, making it ideal for weddings, galas, and VIP events. For higher-volume events, we can adjust the flow or recommend pairing it with another booth to maximize coverage.

Yes! Every image is slightly enhanced in real-time by our on-site host and software. We apply subtle retouching like skin softening and small colour correction so guests receive a clean, elevated final photo within minutes.

This is a true mini studio experience, not a traditional booth. Each session is led by a professional photographer who guides guests through posing, lighting, and composition resulting in polished, editorial-style portraits.

Absolutely. The entire experience from overlays to final outputs can be fully branded with your logos, colours, and messaging, making it perfect for corporate activations, product launches, and large-scale events.

AI photos are typically generated in just a few seconds, but timing can vary depending on the complexity of the selected style and current server demand. By default, the system waits until the image is fully processed so guests can instantly view their final result on-screen.

To keep the experience smooth—especially for high-volume events—we recommend adding on a dedicated capture station paired with a separate sharing station ($150). This setup keeps lines moving while guests continue to enjoy the full AI experience without delays.

Guests can choose from a variety of styles like cinematic portraits, comic effects, futuristic looks, artistic filters, and more. We can also customize styles to match your event theme or brand aesthetic.

Yes! We can add custom branding, logos, or watermarks to your images. For a more advanced experience, we also offer personal galleries powered by facial recognition—so guests can instantly receive every photo they appear in.

Our roaming event photography is perfect for corporate events, galas, holiday parties, trade shows, birthdays, and cultural celebrations. We are not wedding photographers but we can capture memories anywhere there are moments happening beyond the booth

Each session includes one print, but guests are welcome to take multiple sessions so everyone gets a copy. You can also upgrade to unlimited prints (up to 4 per session) for an even more shareable experience.

Absolutely. You can choose from our pre-designed templates or work with our team to create a custom layout. Send us your event invitation or poster and we can match it. Want to design it yourself? We can send you the Photoshop or Canva templates so you can bring your vision to life.

Every package includes unlimited sessions, instant on-site printing, a professional booth attendant/host, fun CVC props, a choice of premium backdrops, and a custom online gallery delivered within 24–48 hours.

Guests can capture photos, GIFs, and short-form videos—all instantly branded and ready to share. Content is delivered in seconds via text, email, or QR, turning every interaction into a shareable moment that extends your brand beyond the event.

Absolutely. The Selfie Booth is built for high-volume events, with a fast, intuitive experience that keeps lines moving and guests engaged. It’s perfect for trade shows, festivals, and brand activations where maximizing reach and interactions is key

This is our only booth designed for full customization—from the screen interface to the outer booth wrap. Your logos, colours, messaging, and campaign visuals are seamlessly integrated, creating a fully immersive brand experience that stands out in any space

This experience is offered as an add-on service to our photo booth packages. Pricing depends on guest count and selected formats, making it easy to scale for both intimate events and larger activations. Our standard 3 hour package includes 120 magnets or pins. Additional 50 units can be purchased.

Absolutely. From weddings to corporate activations, we can tailor designs to match your theme, colours, or branding—perfect for sponsors, logos, or personalized event details that stand out.

Guests snap a photo or choose a design, then customize their magnet or button on the spot. Our team prints and assembles each piece in real time, so guests can walk away with a finished keepsake in minutes.

Our Photo Keychain Bar includes 120 keychains within your first 3 hours of service—perfect for keeping the experience flowing and guests engaged.

Need more? You can add additional sets of 50 keychains to keep the keepsakes coming.

If all keychains are used before your rental time ends, no worries—we’ll seamlessly switch to photo capture only, so guests can continue enjoying the booth experience without interruption.

We offer two stylish size options to suit your vibe:

• Medium Rectangle: Fits a 2.75″ x 1.75″ photo (approx. 70mm x 45mm)
• Small Circle: Designed for a 35mm round photo (approx. 1.38″ diameter)

Both options are perfectly sized for everyday use, compact, durable, and made to keep your favourite moments close.

Personalized galleries are included in all Glamour Booth bookings. Give your guests their own VIP photo experience. With personal galleries powered by SpotMyPhotos, guests can instantly receive every photo they appear in—delivered straight to their phone. Using smart facial recognition, it automatically collects and sends their moments in real-time, so they never miss a shot.

Yes! Our Booth host are highly trained in the art of modern photo-boothing. They will arrive 60 minutes before your start time, set up and break down the photo booth, and assist your guest. Our Booth host ensure everyone has a memorable experience at your event and go home with dang good photos.

Our 360 Video Booth platform can accommodate up to two to six guests per recorded video. We have two size platforms, 20″ and 44″ in diameter.

Our recommend footprint is 12′ x 12′ for the 360 Video Booth. If your booking includes additional lighting we recommend 16′ x 16′.

On our 360 Photo Booth you can strike your best pose, show your dance moves, and just have fun with it. There is no right way to use our booth, be creative and have fun.

For a limited time we are offering a special on reprints. Purchase a copy of all your photo booth prints from your past event for only $100. Display them at home, or create personalized photo gifts for your happy, smile-worthy moments. Click here for more information on purchasing reprints. 

A Sharing Station is a device where your event guests can find their photos, gif or video from the photo booth. Event guests can use the sharing station to email or text the files directly to themselves.

Check out our recent blog post to learn more about sharing station!

We offer UNLIMITED sessions. Each session will result in 1 print. We encourage your guests to take multiple sessions so each person can go home with a printed photo souvenir. There is no limit to how many times they can have their photo taken. This way, you will receive a more extensive gallery of different images at the end of the event.

Your guests will also be able to preview and send themselves a digital copy of the photos instantly after each session free of charge from our Sharing Station. 

You will also receive an online gallery of all the photos 24-48 hours after your event.

You can also upgrade to unlimited prints (up to 4 prints per session for $300).

We need a wall outlet (110V, 10 amps, 3-prong outlet) dedicated to the photo booth. Sharing an outlet with other things like the DJ or lighting can sometimes overpower the plug, but we have a 20-foot extension cord that can help us reach a far-away outlet if needed.

We recommend a 10x10ft footprint, including an 9ft height clearance for the backdrop when included in your rental. The booth will sit 6ft away from the backdrop. This is the perfect space for group photos and social distancing between waiting groups.
When props are requested we also require a 4ft table.
If you are working with a smaller space, you might consider our Selfie Booth which requires a mere 1×1’ footprint and stands roughly 5’ tall!

We allocate one hour for set-up. Our booth generally takes approximately 30 minutes to set up and pack up. This time is included in your package outside of your rental time.
If you would like the photo booth to be set-up before your guests arrive, you can opt for early set-up for additional fee. We are happy to be as flexible as we can to make your event a success.

We require a level ground and some kind of overhead covering ie. an awning or a weighted down 10×10 tent for outdoor set-ups. The tent requires 2-3 walls as it will shield the equipment and your guests of precipitation such as wind or direct sunlight interfering with the photos. No additional lighting is required as we supply lighting and flash photography. We do require access to power so the out door space will need access to an outlet (110V, 10 amps, 3 prong outlet) that is dedicated for the photo booth. Sharing an outlet with a bunch of other things like the DJ or lighting can sometimes overpower the plug, but we have a 20 foot extension cord that can help us reach a far away outlet if needed.

First things first: a $250 non-refundable retainer is due upon signing this Agreement. It’s kind of like a down payment, but fancier. And non-refundable, because we gotta pay our rent, too.

If you need to change the date, time, or location of your event, just shoot us an email at least thirty (30) days before the original event date. We’ll do our best to accommodate your request, but it’s subject to photo booth availability and a new Service Contract receipt. In other words, we need to make sure we’ve got the goods to make it happen, and that we’re all on the same page.

If we’re all good to go, and we’ve got the photo booth and the paperwork sorted, then you’re all set! If, on the other hand, there’s no availability for the alternate date, time, or location, then unfortunately the deposit shall be forfeited, and the event cancelled. We’ll be super bummed, but we’ll understand that things happen.

If you need to cancel your event entirely, we just ask that you give us at least thirty (30) days’ notice. That way, we can try to fill the slot with another client. If you cancel with less than thirty (30) days’ notice, we’ll have to keep all payments received. We don’t like to do it, but it’s just the way it goes.

We hope that you won’t have to cancel or reschedule your event, but if you do, we’ll be here to help you through the process. And if you’ve got any questions or concerns, just give us a shout. We’re always happy to chat.

Due to COVID-19 we encourage people to forego physical props and opt for digital props when possible. We have eliminated all props that cannot be sanitized with each session and touch the face. Props are always included our Print Booth packages, the choice is yours and what you and your guests are comfortable with. Currently, our props include a selection of fun quality hand held PVC signs.