FAQs

TALK TO OUR SUPPORT TEAM

still have questions?

Don’t hesitate to send us an email or direct message on instagram with your questions! We love to chat about events, parties and boothing.

Dang Good Photo Booth Rentals

If you would like to schedule a FREE 20 minute phone consultation where we can go over your event details and customize a booth package for you. We are available to chat Tuesday – Friday 11AM – 6PM. 

What is your cancellation policy?

All deposits (and full payments within 30 days of your event) are non-refundable. However, in light of current events, we have amended our contract to allow all events affected by COVID-19 to put all previously paid amounts on file to be used at a future date.

We understand that these are unique circumstances. We would like to give you all a credit valid for up to one year from the original event date that you will be able to use towards any event within the next year. We will honor the complete package at the price that you all booked with everything that is included so long as we have your new proposed date available.

Are there props for guest to use?

Due to COVID-19 we encourage people to forego physical props and opt for digital props when possible. We have eliminated all props that cannot be sanitized with each session and touch the face. Props are always included our Print Booth packages, the choice is yours and what you and your guests are comfortable with. Currently, our props include a selection of fun quality hand held PVC signs.

Can I use my own backdrop?

You can absolutely use your own backdrop! We have had clients have custom backdrops printed, added balloons or fresh florals to their backdrops. Contact our support team for the recommended dimensions for your backdrop.

Can you set-up a photo booth outdoors?
 
We require a level ground and some kind of overhead covering ie. an awning or a weighted down 10x10 tent for outdoor set-ups. The tent requires 2-3 walls as it will shield the equipment and your guests of precipitation such as wind or direct sunlight interfering with the photos. No additional lighting is required as we supply lighting and flash photography. We do require access to power so the out door space will need access to an outlet (110V, 10 amps, 3 prong outlet) that is dedicated for the photo booth. Sharing an outlet with a bunch of other things like the DJ or lighting can sometimes overpower the plug, but we have a 20 foot extension cord that can help us reach a far away outlet if needed.
 
How long does it take to set-up?

We allocate one hour for set-up. Our booth generally takes approximately 20-30 minutes to set up and pack up. This time is included in your package outside of your rental time . If you need the booth to be in place before this time you can add additional idle time at $50/hour. We are happy to be as flexible as we can to make your event a success.

How much space is required?

We recommend a 10x10’ footprint, including an 8’ height clearance for the backdrop when included in your rental. This is the perfect space for group photos and social distancing between waiting groups.
When props are requested we also require a 4ft table.
If you are working with a smaller space, you might consider our Selfie Booth which requires a mere 1x1’ footprint and stands roughly 5’ tall!

How much power is needed?
We need a wall outlet (110V, 10 amps, 3-prong outlet) dedicated to the photo booth. Sharing an outlet with other things like the DJ or lighting can sometimes overpower the plug, but we have a 20-foot extension cord that can help us reach a far-away outlet if needed.
How many prints do i get?
Each session will result in 1 print. We encourage your guests to take multiple sessions so each person can go home with a printed photo souvenir. There is no limit to how many times they can have their photo taken. This way you will receive a larger gallery of different photos at the end of the event.
 
Your guests will also be able to preview and send themselves a digital copy of the photos instantly after each session free of charge.
 
You will also receive an online gallery of all the photos 24-48 hours after your event.
what is a sharing station?

A Sharing Station is a device where your event guests can find their photos, gif or video from the photo booth. Event guests can use the sharing station to email or text the files directly to themselves.

 

Check out our recent blog post to learn more about sharing station!

CAN I PURCHASE REPRINTS?

For a limited time we are offering a special on reprints. Purchase a copy of all your photo booth prints from your past event for only $100. Display them at home, or create personalized photo gifts for your happy, smile-worthy moments. Click here for more information on purchasing reprints.